Terms & Conditions



Partyoutlet.co.uk website terms and conditions of use

We are the owner and operator of the website is partyoutlet.co.uk. Our Registered office is NK Unique Ltd t/a Party Outlet, First Floor, 10 Victoria Road Swindon, NK Unique Ltd a company registered in England and Wales under company number 12026629.



ORDERS

Orders are accepted from overseas are subject to the buyer agreeing to UK Law and Regulation exclusively bound by the Courts of England and Wales Orders are subject to availability, there is an additional charge for delivery, In an unlikely event that goods are not available, the customer will be notified by email. Price and availability are subject to change without notice.



CANCELLATIONS & RETURNS

To cancel an order, please inform us by email, or by writing. You have 14 days to return an item at your own cost. Products can only be returned if the item is unopened and in its original packaging and shipped condition. You have a legal obligation to take reasonable care of the products whilst they are in your possession. If you fail to comply with this obligation, we may have the right of action against you for compensation. We are not a manufacturer, so the whole product and packaging must be returned in their original condition. If the product or packaging is in any way missing or damaged, we cannot refund. You or your carrier are responsible for any returned goods until they reach our premises. Cost and risk of return will be at your expense and we highly advise that you use Royal Mail's Recorded Signed For’ service. Please use Royal Mail’s “Special Delivery” service if you are returning a valuable item. We will examine the returned Product and will notify you of your refund via e-mail within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day, we confirmed to you via e-mail that you were entitled to a refund. We will refund the price of a defective Product in full. Please note that we will not be held liable for any interest payment that you may incur because any refund was made outside of your credit/debit card timescales. We try to make refunds within one week of receipt back to us though promise to make all refunds within 30 calendar days from receipt of goods to our premises. Please note that we will not be held liable for any interest payment that you may incur because any refund was made outside of your credit/debit card timescales.



PRIVACY POLICY

Party Outlet is committed to protecting your privacy. When placing an order, we collect the following information from you – your name, address, telephone number and Email address and Credit/debit card details. This information allows us to process and fulfil your order and to send confirmation of the details of your order. We will use the information that you provide us for marketing purposes and to notify you about improvements and enhancements to our online shop. We would like to keep you informed about our products and services and notify you of special offers that we think may be of interest to you. We do not pass on your details to other organisations. Your information is kept for the purpose of fulfilling an order, processing payments and keeping you up to date with the latest information and offers.